0 Results - What more do I have to provide? (Part 2)
Posted part 1 yesterday - talking about people adding more words if a search engine finds 0 results.
Great comment from Adrian:
In fact - at local.ch we have a feature we call "guidance" that tries to find possible valid result sets when 0 results are found with the original query - or when bad quality results are found.
A good example - thx Angie for the hint - is how eBay.com is doing it. Try to find tickets for the Counting Crows concert next week in Zürich:
Instead of showing results of the single terms - they try to find successful combinations and presenting the most promising to the user. Looks good - like it.
Great comment from Adrian:
German guy (0), Crazy T-Shirt (0), Piano Player (1)Showing the result count for each single "term" to visualize that the sum of the terms have no match.
0 Result matching all your terms.
Hint: Some of your terms did match entries in our database. Please click on the term to display them.
In fact - at local.ch we have a feature we call "guidance" that tries to find possible valid result sets when 0 results are found with the original query - or when bad quality results are found.
- try tel.local.ch/q/claudia+meier/ (searching in the wrong field)
- try tel.local.ch/q/Giebenach/Hochbauzeichner.html (search in nearby towns)
- try tel.local.ch/q/Basel/Rinigungsdienst.html (typo correction)
- try tel.local.ch/q/coifeur.html (shows results - and guidance for better results)
A good example - thx Angie for the hint - is how eBay.com is doing it. Try to find tickets for the Counting Crows concert next week in Zürich:
Instead of showing results of the single terms - they try to find successful combinations and presenting the most promising to the user. Looks good - like it.
Post a Comment